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Terms of Delivery

PAYMENT METHODS

You can pay for your order with Ideal, Paypal and creditcard.
Payments to Ruby Tuesday are safely conducted through Multisafepay payment system. They guarantee that your transaction will be made securely. As soon as your payment has been received, Ruby Tuesday will complete your order and deliver it to you within 2 working days. Please note that International orders may take longer to process and deliver.

CANCELLATIONS

As soon as the order is placed and paid for, it cannot be cancelled. The reason for this is that the orders will be processed immediately, to achieve the shortest possible delivery period. Articles can be exchanged or returned, with the exception of SALE items. 

RETURN AND EXCHANGE POLICY

If article does not meet your expectations, then you may exchange or return your order, or certain products within the order. Please inform us within 7 days of receiving your order on > info@rubytuesday.nl indicating in writing your intention to return or exchange the specific article from your order. In this email you must indicate the specific product(s) that you wish to return and provide us with the order number associated with the order. At this time, you can also inform us of the article that you wish to receive in exchange. PLease return the item you wish to exchange to address below. You are responsible for the postage costs of the returned article. 

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